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Take quality as life, science and technology as the leader, and customer satisfaction as the purpose

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FAQ

1. CAN I GET FREE SAMPLES?

Isvip.org provides free samples for checking the quality and compatibility, you just need to cover the shipping cost.

2. CAN YOUR PRODUCTS BE CUSTOMIZED?

Yes, almost all of our products are customized, including the material, size, thickness and logo. Both OEM & ODM orders are welcome.

3. DO YOU PROVIDE DESIGNING SERVICE?

Yes, we provide designing service if you don't have your own designer. But we encourage you to create your own design.

4. WHAT FORMAT ARTWORK DO YOU FOR DESIGN?

We prefer PSD format with several layers. Other format such as CDR /AI/PDF file would be ok.

5. HOW CAN YOU MAKE SURE THE PRINTING COLORS ARE RIGHT?

Using offset printing, there will be a color tolerance of around 10-20%, if you need an accurate color matching, please provide the PMS color code for our reference, with which we can reduce the color tolerance to 10% or below. If you have a sample card which we can follow for the colors, we can make the color tolerance to around 5%.

6. HOW LONG WILL IT TAKE TO RECEIVE MY CARDS?

The production lead time is around 7-10 working days, we provide rush order service that if you need to finish your order within 4 or 5 days, we can also do that.


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